Does Article 350 of the Constitution mandate time-bound disposal of administrative representations and empower courts to enforce it?

High Court reaffirms prompt grievance redressal under Article 350; issues mandamus for six-week decision and personal penal costs for delay

 

Summary

Category Data
Case Name WP(C)/22508/2025 of SIMANCHAL KANHAR Vs SECRETARY TO GOVERNMENT, SCHOOL AND MASS EDUCATION DEPARTMENT,BBSR
CNR ODHC010565482025
Decision Date 18-08-2025
Disposal Nature Disposed Off
Judgment Author Justice Dixit Krishna Shripad
Court Orissa High Court
Bench Single Judge
Type of Law Constitutional provision – Article 350
Questions of Law Whether failure to decide a representation within a reasonable time violates Article 350 and warrants court intervention?
Ratio Decidendi
  • The court held that under Article 350 every citizen grievance must be decided on merits within a reasonable period.
  • Inaction by the authority justified the exercise of writ jurisdiction to issue a mandamus.
  • The Court directed disposal of the pending representation within six weeks, keeping all contentions open and allowing requisition of documents.
  • To enforce prompt compliance, the Court warned that delay or default would attract personal penal costs on jurisdictional officials.
Logic / Jurisprudence / Authorities Relied Upon by the Court
  • Invocation of Article 350’s mandate for timely grievance redressal.
  • Recognition of supervisory writ jurisdiction to enforce administrative accountability.
  • Practical sanction of penal costs to deter delay.
Facts as Summarised by the Court
  • The petitioner, a government employee seeking a health-ground transfer, had filed an online representation after a previous writ directed him to do so.
  • Although OP No. 2 forwarded the application on 30.06.2025, OP No. 3 took no decision.
  • He invoked Article 350 and sought court intervention for a time-bound order.

Practical Impact

Category Impact
Binding On All concerned administrative authorities

What’s New / What Lawyers Should Note

  • Reaffirms that Article 350 imposes a constitutional duty on authorities to decide citizen grievances on merits within a reasonable time.
  • Confirms the High Court’s power under writ jurisdiction to issue mandamus directing time-bound disposal of representations.
  • Introduces personal penal costs on defaulting officials to enforce administrative compliance.
  • Keeps all contentions open, allowing authorities to seek further information but prohibiting delay under its guise.

Summary of Legal Reasoning

  • The petitioner filed a previous W.P.(C) directing fresh representation after retention period under state transfer policy.
  • His online representation remained undecided by the designated authority (OP No. 3).
  • Invoking Article 350, the Court held that non-action on grievances breaches the constitutional mandate for timely redressal.
  • Exercising its supervisory writ power, the Court disposed the petition and issued mandamus: decision within six weeks, open to requisition of documents.
  • To ensure compliance, the Court warned of personal penal costs on jurisdictional officials for any delay or default.

Arguments by the Parties

Petitioner

  • Relied on a Coordinate Bench’s direction to file representation under the transfer guidelines after the retention period.
  • Invoked Article 350 to mandate a merits-based, time-bound decision on his pending transfer representation.

Opposite Parties (State/A.G.A.)

  • Offered to instruct jurisdictional officials to decide the representation within a time-bound framework, if all contentions were kept open.

Factual Background

  1. The petitioner, a School & Mass Education Department employee, seeks transfer on alleged health grounds.
  2. A Coordinate Bench of this Court (W.P.(C) No.5958/2025) directed him to file a fresh representation under state transfer guidelines post retention period.
  3. He filed an online application, forwarded by OP No. 2 on 30.06.2025, but OP No. 3 took no decision.
  4. He approached the High Court under Article 226, invoking Article 350’s guarantee of timely grievance redressal.

Statutory Analysis

  • Article 350 of the Constitution mandates that “whenever a grievance is made by a citizen… the authority concerned… shall decide it on merits and as expeditiously as possible.”
  • The Court interpreted this provision as imposing a reasonable-time obligation on administrative authorities and justifying writ intervention when performance is lacking.

Procedural Innovations

  • The Court sanctioned the imposition of personal penal costs on jurisdictional officials for delay or default in administrative decision-making.

Alert Indicators

  • ✔ Precedent Followed – The judgment reaffirms existing constitutional mandates for timely grievance disposal under Article 350.

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